RETURNS
With the exception of final sale items, all merchandise is eligible for return if returned within 7 days of receiving the item. Items are eligible for exchange or store credit for up to 14 days after receiving the item.
Please email customerservice@adamlippes.com to receive a free return label. Your refund or exchange will be processed following receipt, inspection, and acceptance of the returned item.
All returns and exchanges must have original tags attached and cannot show any sign of wear, alterations, or damages. Upon receipt of returned goods, Adam Lippes reserves the right to deny the return if the merchandise does not meet return policy requirements.
Returned merchandise is evaluated on a case-by-case basis and is accepted at the discretion of Adam Lippes. Returning items that do not adhere to our policy may result in items being sent back to you. If items need to be cleaned or repaired, a fee may be deducted from your refund.
Shipping and handling charges for returned merchandise are non-refundable.
FINAL SALE
The following are final sale and not eligible for return, exchange, or store credit both via mail and in the retail store: jewelry, belts, antiques, and non-Adam Lippes branded pieces (Examples: Costa Brazil, Mark Cross, Connolly, and Oka).
Sale merchandise purchased at 60% off or more is final sale as well as any styles that have been altered, damaged, or show signs of wear.
REPEATED RETURNS
We offer a returns policy to facilitate your online shopping experience. We also monitor the number of returns made by our customers. Repeated returns will be flagged and may, at our discretion, result in the refusal of future orders.
ADAM LIPPES ITEMS PURCHASED AT OTHER LOCATIONS
Items purchased at department stores or at any other store selling Adam Lippes merchandise cannot be returned to adamlippes.com.
SHIPPING
Adam Lippes offers free ground shipping (5-10 business days) for all orders over $500. Two-day or overnight shipping can be purchased at an additional cost.
Unfortunately, we cannot ship internationally. We recommend that customers who would like an item shipped outside of the United States look into purchasing through Farfetch. Please contact customerservice@adamlippes.com with any questions.
SALE
All items purchased on sale for more than 60% off the original retail price are considered final sale and cannot be returned or exchanged. Sale items purchased at less than 60% off are subject to our typical return policy.
Adam Lippes cannot process price adjustments on sale merchandise.